Shipping policy

Overview

At Silkboxx, every order is prepared with care. All shipments are processed promptly and include full tracking from our U.S. and international fulfillment partners.

Processing Time

Orders are typically processed within 1–2 business days.
During peak seasons or high-volume drops, processing may require additional time.

Estimated Delivery Timeframes

United States

Most orders arrive within 4–9 business days

Canada

Typical delivery is 5–12 business days

International

Delivery varies by region; most orders arrive within 7–15 business days

Delivery estimates may be affected by carrier delays, customs processing, holidays, or seasonal volume.

Tracking Information

Once your order ships, you will automatically receive a tracking link via email or SMS so you can follow your delivery in real time.

Shipping Fees

Silkboxx currently offers Free Standard Shipping on most domestic orders.
Additional expedited options may appear at checkout if available for your region.

Lost, Delayed, or Damaged Shipments

If your order appears delayed or arrives damaged, please contact us at services@silkboxx.com and our team will assist you.

Incorrect Address Entries

Please ensure your shipping address is accurate at checkout.
Silkboxx is not responsible for orders shipped to incorrect or incomplete addresses.

Questions?

Our support team is here to help: services@silkboxx.com